TERMS AND CONDITIONS

§1 GENERAL PROVISIONS

  1. Bumper Ball – www.bumperball.pl – operated by Piotr Szcześniak Szcześniak Organization with its official quarters at Kraków (zip code: 30815), ul. gen. Jakuba Jasińskiego 32 room 37. Registered VAT number: PL6572500072, REGON: 364767248, hereinafter referred to as  "Bumper Ball" or "We", is an online store with group activities, event planner and party organizer.
  2. You can contact Bumper Ball by email at: [email protected] or by phone on +48 796 404 644.
  3. Bumper Ball brand was established in 2013 and has been in operation ever since.

§2 PLACING QUOTES, OFFERS, CONTRACT

  1. Quotes for attractions available from Bumper Ball can be submitted via contact or quote forms available on website.
  2. For a quote to be submitted through our site, you must:
    → select the activities for which you wish to receive an offer
  3. When submitting a quote through the website, you must provide:
    → 
    correct personal data, including your full name, nationality, email and phone number
    → 
    group information, including number of participants
    → 
    preferred dates and hours of activities
  4. After your quote has been submitted online, you will receive an automatically generated confirmation by email.
  5. Within maximum time of 48 hours we will reply to your quote and send you a detailed offer based on submitted information. The offer will include:
    → 
    Price per person in PLN for each activity based on a size of group
    → 
    Date and hour availability for each activity
  6. Presented offer is valid for 7 days and there are no legal obligation to accept it.
  7. In order to accept the offer you must do it in writing via email and agree to pay a booking fee - in a way of down payment - that amounts to 30% of the total price (for the whole group). The booking fee is supposed to be paid within 7 days after the offer was accepted. 
  8. Once the booking fee (down payment) has been paid, the activities are booked and the contract is deemed to have been concluded. 
  9. The remaining 70% of the total price is due upon arrival before activity has been started. See our payment types

§3 CONTRACT CHANGES

Once the contract has been concluded you can apply for following changes:

  1. more than 5 days prior the activity date:
    → 
    number of participants, however not less than 8
    → 
    hours of the activity
    → 
    add / exclude activities
  2. less than 5 days to 48 hours prior the activity date:
    → 
    number of participants, however not less than 8
    → 
    hours of the activity
  3. 48 hours prior the activity date:
    → 
    number of participants, however not less than 8
  4. If the above changes are applicable they have to be confirmed  in writing via email.

§4 CONTRACT CANCELLATION

Once the contract has been concluded you can apply for cancellation based on the following conditions:

  1. more than 5 days prior the activity date:
    → 
    you receive 50% of the booking fee
  2. less than 5 days to 48 hours prior the activity date:
    → 
    your booking fee becomes nonrefundable
  3. less 48 hours prior the activity date:
    → your booking fee becomes nonrefundable
     and pay 30% of the remaining amount
  4. If the cancellation is applicable it has to be confirmed  in writing via email.

§5 PAYMENTS

We accept following means of payment:

  1. Regards to the 30% of total price i.e. down payment:
    → 
    by PayPal to account: [email protected] or www.paypal.me/bumperball
    → by credit / debit card via a payment link issued by a Event Manager. Payment secured by PayPal.
    → by bank transfer to mBank account:
         IBAN: PL13 1140 2004 0000 3802 7628 4740 (SWIFT: BREXPLPWMBK)
         Piotr Szcześniak Szcześniak Organization
  2.  Regards to the remaining 70% of total price:
    → in cash upon arrival to Bumper Ball staff member
    → 
    by credit / debit card upon arrival to Bumper Ball staff member